Terms and Conditions

About Us

Cleaning Essentials supplies professional cleaning, janitorial and hygiene products to businesses and consumers throughout the United Kingdom.

By placing an order through our website, you agree to these Terms & Conditions.

Pricing

• Prices are displayed excluding VAT unless otherwise stated.
• VAT will be added at the applicable rate during checkout.
• Prices and product availability may change without notice.

Orders

All orders are subject to acceptance and stock availability.

We reserve the right to refuse or cancel any order where necessary.

Payment

Payment is required before goods are dispatched unless an approved business credit account has been agreed.

Delivery

Delivery charges and estimated delivery times are set out in our Shipping Information page.

Delivery dates are estimates and cannot be guaranteed.

Returns

Please refer to our Returns Policy for details of our returns procedure.

Where products arrive damaged or faulty, please contact us promptly with photographs of the product and packaging.

Product Information

We make every effort to ensure product descriptions, images and specifications are accurate.

Manufacturers may occasionally change packaging, specifications or product appearance without prior notice.

Business Customers

Cleaning Essentials primarily supplies businesses throughout the UK.

Where products are purchased by consumers, nothing within these Terms & Conditions affects your statutory rights under UK consumer protection legislation.

Limitation of Liability

Our liability is limited to the value of the goods supplied except where liability cannot legally be excluded under UK law.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.