Privacy Policy

At Cleaning Essentials, we are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

When you place an order or contact us, we may collect:

  • Your name
  • Company name (where applicable)
  • Billing and delivery addresses
  • Telephone number
  • Email address
  • Order history
  • Payment information (processed securely by our payment providers)

We do not store your full payment card details.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Deliver products to you.
  • Respond to enquiries and provide customer support.
  • Comply with legal and accounting obligations.
  • Improve our products and services.

Marketing

If you choose to receive marketing communications, we may send you information about new products, special offers and promotions.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Cookies

Our website uses cookies to improve your browsing experience, analyse website traffic and help our website function correctly.

You can manage or disable cookies through your browser settings.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

  • Delivery couriers
  • Payment providers
  • Website and IT service providers

We never sell your personal information to third parties.

Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your data where appropriate.
  • Object to certain types of processing.
  • Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details on our Contact page.